How Do I Use SendSafely?

Your security is of the upmost importance to us here at Connect, and so we have partnered with a service called SendSafely that will allow you to securely send us sensitive information.

In order to access SendSafely, use the following url - https://www.sendsafely.com/u/support@connectunited.com. 

This will take you to below page, where you will enter our email address (support@connectunited.com), followed by your own. After this, you will be required to verify your email. 

After verification, you will be able to attach files or messages to be securely sent to support@connectunited.com. Please note in the below image that you have the option to automatically notify all recipients, which will email your message directly to us, or you can choose to not notify, in which case you will be given a secure link that you must email yourself. After you have attached your message, select the green "submit" button to finish this process. 

Note that you can always see your sent messages by selecting the "Sent Items" tab in the SendSafely dashboard. From here you can view the message's status, or delete the message as well. Note that sent items will remain active for 14 days - if the message is not picked up by the recipient after this time, it will be automatically deleted as a further security measure.