Trouble Accessing Account

I can't log into my Connect account, what should I do?

Click the “forgot password” link at the login page to reset your password through email. 

If you can submit the password but not the email code, use the newest 5-digit code from that inbox. See Why is a 2FA Code Required to Login to my Account?

If an authenticator app is asking for a code and you do not have that device, write into Support. We cannot reset authenticator 2FA from a ticket.