When you create a Connect account using Auto Link, partner brand accounts are automatically created for you. During this process your Connect wallet is imported into each partner brand account, using the same wallet address and 12-word recovery phrase across all brands
In some cases, your Connect wallet may not have been imported to one or more partner brand accounts during Auto Link. This can happen if:
A brand account was added later
The Auto Link process was interrupted
The wallet was skipped during initial setup
-
A new project was launched since you signed up
(Example: AdventureWurld launching on April 2, 2026)
If this happens, you can import the wallet yourself in just a few steps!
*** You may need to Link Accounts before Importing a Wallet. ***
How do I link my partner brand accounts in Connect?
How do I import my Connect wallet to a partner brand account?
Log in to your Connect account
Open the User Menu
Select Linked Accounts
Scroll to Missing Wallets
Click the Import Wallet to Brand Account button for any partner brand account that does not already have a wallet
Once completed, your Connect wallet will be linked to that brand account and ready to use!
Note: Brand accounts must be linked in order to access the Missing Wallets option.
To see how to Link Accounts you can reference this FAQ Article:
How do I link my partner brand accounts in Connect?
Will this create a new wallet?
No. Importing your wallet does not create a new wallet.
It simply links your existing Connect wallet to the selected partner brand account.
Will my recovery phrase change?
No. Your 12-word recovery phrase stays the same across all linked brand accounts.
Always store it securely and never share it.
Do I need to repeat this for each brand?
Only if the wallet was not imported automatically.
Once your Connect wallet is linked to a brand account, no further action is required for that brand.
Seeing Unlinked Account like the below picture? Check out this FAQ on how to Link Accounts first.
How do I link my partner brand accounts in Connect?
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