How to Pay with a Wire

Now you can buy products in the Connect shopping cart with USD using a wire transfer via SwitchPay! 

Keep scrolling to see frequently asked questions about Wire Transfers.  For tips and tricks for sending International Wire Transfers (non-US to US), click HERE.

Follow the steps below to use the wire transfer option right from the Connect shopping cart.

From the shopping screen, select USD (Bank Wire) from the Choose Payment Method dropdown. 



Select the products that you want to purchase and add them to your shopping cart. Click Checkout.

Read, agree to, and sign the purchase agreement.

Under the Order Summary Payment Details, click the option for Bank Wire (via SwitchPay).



You will be asked to provide contact informationincluding First Name, Last Name, Email, and Phone Number. This is required to ensure we can get in touch with you regarding your purchase. Fill out the required fields and select "Continue".

You will then see a quote summary page, which will display the total cost of your purchase including wire fees. Fill out the required information fields and scroll down.

You will then be asked to check several boxes which acknowledge and agree to Switch's Terms & Conditions, before providing a digital signature. Select the "Submit for Wire Instructions" button to proceed.

Information to initiate the wire transfer will be displayed.

Use the displayed information to submit the wire transfer at your bank within 2-3 business days. 

Always include the reference code provided in the Memo/Notes Field. This code helps us to match your wire to the correct order and process your order as quickly as possible.

Remember, the quicker you initiate the transfer, the quicker your purchase will be completed!

Many users choose to do this by simply opening a new tab and submitting the info via online banking.

Please note the wire transfer information pictured below is for display purposes only. Make sure to use the information given to you to send your wire transfer. 



When you have successfully sent your wire transfer, click "I'm Done". You will see a message letting you know that your purchase is processing. 

Congratulations! You've sent a wire transfer to purchase Connect products!  Now what?  Read on to find answers to some of the most asked questions about wire transfers with SwitchPay. 

Frequently asked questions about the wire transfer process

What is the typical processing time after I send my wire?
Wire transfers are typically completed within 2-3 business days. Software licenses will be assigned when the NFT has been minted and redeemed.

How long do I have to submit my wire transfer to my bank?
Orders are canceled if a wire is not received within 3 business days.

How will I know that my transfer has completed and that Connect has received my money?
You will receive an email receipt when the process has been completed. You can also see the purchase in your Connect account Order History.

When will my nodes and or NFTs be issued to my account?
Software licenses will be assigned when the NFT has been minted and redeemed.

How do I track my transfer and purchase?
You will receive a notification once your transfer is complete. If you do not receive confirmation within the expected time or have additional questions, please contact support@switchrewardcard.com.

What if product pricing goes up while my wire transfer is still processing?
Pricing in your order is locked in place for up to three days while your wire transfer completes processing.

Can wire transfers be canceled or refunded?
No. Due to the nature of the transaction, wire transfers cannot be cancelled, refunded or reversed after they are initiated.

What are the fees involved with the wire transfer?
Minting, transfer, and processing fees will be applied to your transaction. The specific gas/transaction fee is clearly displayed on the preview order screen for you to review before you begin the wire transfer process.

Consider Holidays
Please allow up to 5 business days if the transfer period overlaps with US national holidays.

Can I send a wire transfer if I am outside of the US?
Yes!  It is important to understand that in order to send an international wire, you will need to convert your funds to USD at your bank BEFORE you send out the wire. 

When will Connect Pay rewards from wire transfers be available to withdraw?
Connect Pay rewards from wire transactions will be available for withdrawal request 7 days after funds are received.