CARE Support Team

1. Login to your Brand account (for instance - Liberty, Switch, R-Link, Galvan) 2. Click Wallet 3. Click NFTs 4. Select the NFT you wish to activate 5. Scroll to the bottom of the page to find th...

Offer extended from February 1, 2025 - March 31, 2025Buy a Rally Smart Node and get 100,000 RALLY tokens.Sell a Rally Smart Node and get 100,000 RALLY tokens.When will I receive my RALLY tokens? RA...

Between October 5, 2025 and February 6, 2026 the BlockBot Pro bundle was sold.Now the BlockBot is available for purchase by itself.  At the cruise event the BlockBot Pro was unveiled and added t...

The Connect wallet has been upgraded! Multiple wallet features, including increased wallet security, have been updated. The update to wallet 2.0 is quick and easy. For help sending funds from Walle...

1. Login to your Connect account.2. Click My Connect and My Wallet.3. Click NFTs on the top of the page4. Select the NFT you would like to send5. Click Transfer (Send)6. Enter the address you are s...

As of May 22, 2025, Win SmartNodes are no longer available for sale in the Connect Shopping Cart.Each BlockBot now includes a Win SmartNode license as part of the package, in addition to other feat...

This Incentive hasClosed ***See the active Sell 4 Get 1 Incentive here!***Starting June 1, 2025 anyone who sells 5 BlockBots will earn a free BlockBot! Offer closed August 31, 2025Keep reading to l...

What is my Encryption Passcode?The Encryption Passcode, also sometimes called Wallet Passcode or password, guards your Connect wallet. Think of it like a PIN for your bank account.Your Encryption P...

If an NFT has been activated, the option to send/transfer the NFT to another wallet will be disabled. Additionally, the activated NFT image may display the word "Activated" across the top within th...

What Is My Recovery Phrase?Your Recovery Phrase — also known as your 12-word backup phrase or Seed Phrase — is the set of 12 words you receive when you create your Connect Wallet. This phrase is th...