Connect Account

Connect Wallet

• Can I Get A New Connect Wallet?

Troubleshooting

• Policy for Third Party Digital Wallets
• Recovery Phrase
• Trouble Accessing Account
• How Do I Login To My Connect Account?

Payments and Billing

• How to Use SwitchPay in Connect
• Refund Policy
• Where Can I Get A Receipt For My Purchase?
• Payment Methods
• Pending Transaction
• Other Third-Party Fees

See all 7 articles

Updating Account Information (Web)

• How to Edit Account Information
• How do I change my name?
• How do I update my phone number?
• How do I change my account password? 
• How do I link/unlink my accounts?
• How do I change my Encryption Passcode?

Updating Account Information (Mobile)

• How to Edit Account Information (Mobile)
• How do I change my name? (Mobile)
• How do I update my phone number? (Mobile)
• How do I change my account password? (Mobile)
• How do I link/unlink my accounts? (Mobile)
• How do I change my Encryption Passcode? (Mobile)

Security

• What's the Difference Between my Account Password, Encryption Passcode and Recovery Phrase?
• Suspension
• Termination Policy
• How do I Enable/Disable 2-Factor Authentication?
• Who has access to and control over my Connect Wallet?

Procedures

• Set Up Your Connect Wallet