Recovery Phrase or Seed Phrase

What Is My Recovery Phrase?

Your Recovery Phrase — also known as your 12-word backup phrase or Seed Phrase — is the set of 12 words you receive when you create your Connect Wallet. This phrase is the master key to your wallet and everything inside it.

Why the Recovery Phrase Matters

Your Recovery Phrase is the only way to restore access to your wallet if:

• You lose or forget your Encryption Passcode

• You change devices

• Your phone or computer is damaged or lost

Connect does not store, save, or have access to your Recovery Phrase.
If it’s lost, we cannot recover it for you.

Because of this, your Recovery Phrase is one of the most important pieces of information you will ever receive for your wallet.

How to Store Your Recovery Phrase Safely

To keep your wallet secure:

• Write it down by hand and store it in a safe location

• Never screenshot your Recovery Phrase

• Never save it on your phone, computer, cloud storage, or email

• Never share it with anyone — not even Connect support

Anyone with these 12 words can gain full access to your wallet and assets.

When You Use Your Recovery Phrase

• If you ever lose or forget your Wallet Passcode, your Recovery Phrase is necessary to set a new passcode.

• If you ever need to import your wallet to a different platform, such as MetaMask, you will need your Recovery Phrase.
   

Learn More

Click here to understand how your Recovery Phrase differs from other passwords like your Encryption Passcode or login password.


Recovery Phrase Worksheet

Use the link below to download and print this helpful Recovery Phrase worksheet