Due to legal sanctions, Connect is currently unable to do business in the following countries/territories:
- AF Afghanistan
- AL Albania
- BA Bosnia and Herzegovina
- BY Belarus
- BG Bulgaria
- Central African Republic
- CI Côte d'Ivoire
- CU Cuba
- CD Congo (the Democratic Republic of the)
- Eritrea
- Ethiopia
- HR Croatia
- IR Iran (Islamic Republic of)
- IQ Iraq
- KP Korea (the Democratic People's Republic of)
- LR Liberia
- Libya
- Mali
- ME Montenegro
- MK Republic of North Macedonia
- MM Myanmar
- Nicaragua
- RO Romania
- Russia
- SI Slovenia
- Somalia
- SS South Sudan
- SY Syrian Arab Republic
- Ukrainian Territories: Crimea, Donetsk, Luhansk
- Venezuela
- XK #N/A
- Yemen
- ZW Zimbabwe
Individuals in these countries are barred from creating Connect accounts or making purchases inside of Connect. If Connect is made aware of an account from an individual in a sanctioned territory, they maintain the right to delete the account and associated wallet, along with any currencies and rewards held within.