Easily track, manage and request your Direct Rewards!
Available Direct Rewards are displayed in WIN, USDC, or USDT. Soon, Direct Rewards will be paid out in the currency used for the corresponding purchase but currently please note that both USDT and USDC purchases will be paid out in USDT. Purchases made with WIN will be paid out in WIN. Connect Pay rewards are paid out to your corresponding Connect wallet.
Know Your Customer (KYC)
In order to protect the integrity of the Win Blockchain community and ensure users are not gaming the system with bots, multiple accounts per user, etc, Know Your Customer (KYC) identification verification is required to access your Connect Pay account.
As we grow and become more global, this additional layer of security is critical to the success of our community.
Withdrawal Requests: Credit Card NFT Transactions
All Connect Pay Rewards for credit card voucher transactions will be available to request after 20 days.
Withdrawal Requests: Crypto Transactions
Connect Pay rewards from crypto transactions - those purchases paid in USDT, USDC, and WIN - are available for withdrawal request 7 days after the transaction.
Withdrawal Requests: Wire Transfers
Connect Pay rewards from wire transactions are available for withdrawal request 7 days after funds are received.
Withdrawal Requests: Node Support Rewards
Node Support Rewards are available for withdrawal request 10 days after they have been distributed to Connect Pay.
Request within 90 Days of Availability
Direct Rewards must be requested for withdrawal within 90 days of becoming available. If Direct Rewards are not requested within 90 days of availability, they will be distributed to Win Smart Node operators in the network as Node Support Rewards.
A minimum balance of $100 must be available to request withdrawals.
Requested withdrawals take a minimum of two business days to process.
To learn more about Direct Reward qualifications and availability click here.
A history of your Direct Rewards can be viewed under Your Rewards. Tap the arrow on each line to view expanded information about the transactions that contribute to the reward.
Follow the directions below to request withdrawal of an available Direct Reward:
1. Sign into your Connect account and select the Connect Pay tile from the Dashboard.
Please note If you haven't completed Compliance Training, you will be required to do so before accessing Connect Pay. Learn more about Compliance here.
2. Tap the arrow to the right of the Request Withdraw button to view expanded information about the transactions that contribute to the available balance.
Enter the amount that you would like to request and preview the transaction. Funds will be withdrawn from your Connect Pay vault and deposited to your corresponding Connect Wallet balance. Requested withdrawals take a minimum of two business days to process. *Note - Connect Pay operates on UTC time.
*Note - You can now download your rewards history into a CSV file by clicking "Download Rewards History".